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The latest reports from users having issues in Eugene come from postal codes 97404 and 97401.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,978 ratings
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Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.
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| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Internet | |
| Springfield | Internet | |
| Eugene | Total Blackout | |
| Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
- Anthony smith lovan (@ads192468) reported fromEugene, Oregon
@ATT @nbc @Xfinity thanks for nothing one of you guys really screwed up i waited all year to watch the superbowl what happens the network freezes the livestream on the nbc app on the xfinity stream app on my network connection with att no superbowl no half time show frozen
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity you ****** me out of 2 fights now. Yall owe me with the money i pay you. Thata why i will never use your mobile service your tv qnd internet is absolutely dogsh*t. Why would i trust you with anything else
- BLUTO (@taynk_rice) reported fromEugene, Oregon
Wtf @Xfinity why did i lose my broadcast of ufc??? **** you
- Dennis Cook (@dennismcook) reported fromEugene, Oregon
Anytime I have to call Comcast I prepare myself for a frustrating experience where I get bounced around for at least 30 minutes. Today I called and problem was solved in 4 minutes and 18 seconds, and I only had to speak to one person. It’s a miracle.
- ً (@internude) reported fromEugene, Oregon
@comcastcares fix it this sum bullsh*t
- Brunstad (@BrunstadTV) reported fromEugene, Oregon
Y’all I have gone almost 2 weeks now without watching #TheOffice...all to find out that I get that dumb *** #peaco*ck **** for free through xfinity. Best part? Mrs Brunstad knew all along, she just wanted to see how long it would take for me to just buy it #UnreasonableSuffering
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- Lolo Hat (@123loanpro) reported fromEugene, Oregon
@comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity and @espn is the worst ever.
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity absolute dogsh*t customer service and terrible products. Im just glad i dont use you for my phone otherwise id never be able to do anything. #trash
- Gary Sullivan (@ginsengsully) reported fromEugene, Oregon
@Xfinity @comcast Eugene, Oregon customer here with an outage. Help!
- The Modern King (@realmodernking) reported fromEugene, Oregon
Why ******** is @Xfinity STILL DOWN?!?! REFUND!!! #KAREN
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity just gives there tech support a book that says unplug it and plug it back in if that doesn't work your ******. Im not a 6 year old. Fix my ****.
- Ducks•Tats•Tacos (@GoDucksJosh) reported fromEugene, Oregon
Todays entertainment is brought to you by Comcast ****** service. My Zoom calls have been hilariously bad. Switching from robotic disjointed voices to speed talking at 2x speed.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Locke (@Locke_Key) reported
@Io_Ace_oI I’m in Philadelphia, Xfinity meca. They have mediocre customer service and might be better than some other ISP but they aren’t great. I’ve been with Verizon Fios for years and will only buy properties it’s offered. 900 up/down and low latency. Valorant severs I sit at 10 ping
- Donna (@dasindonna) reported
@XfinitySupport Too bad I didn't write down the name of the woman at Xfinity who hung up on me because I wasn't understanding how to see a movie on a channel I'm subscribed to. #CustomerService AWFUL
- Vibhor (@vibhor_chhabra) reported
@Tesla’s incompetence is even more glaring given how much @elonmusk likes to criticize the world for what they are not doing right. I have had better luck with airlines, comcast, and cellphone companies. Maybe Musk should stop worrying about Twitter bots and fix his mess.
- Ayeahlean (@ayeahlean) reported
Off and on all day, man get it together. This **** ghetto. @Xfinity
- Stephanie Stone ✨🌻🌾 (@stephstonecos) reported
running into some unfortunate technical difficulties :(! @Xfinity did maintenance yesterday and maybe that contributed to this - my upload went from 40 Mbps to UNDER 1 Mbps...so of course, stream crashed :( Trying to fix now, hoping to be back soon!!
- Keisha T (@Kesh8701) reported
Switching to @Xfinity Mobile has been one of the worst decisions! I'm paying for a line that was put on my account without my knowledge
- Morticia🦄 (@__colormebadd) reported
@AlwaysClutchDP Stupid *** Xfinity lol its back now
- jaabbar ewing (@JaabbarE) reported
@Xfinity my service is out again second day now smh
- matty @ MEGALOS!! | am both shark and goblin (@Gahostan) reported
@Xfinity Xfinity: "We have never had a problem once in the history of forever. :) "My actual experience of their dogsh*t service: *literally browns out every 30 minutes and fully disconnects every 2-3 hours*
- cookie 809 (@Cookie_809_) reported
@ayePottsy I knew it had to be. Man the second FiOS got into my area I was already plotting to get rid of that dawg **** Xfinity calls Internet. Them mfs are demons. I'm surprised y'all don't have that down there honestly 🤔
