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FAQs

Does H&R Block answer questions? ›

Online Assist gives you unlimited access to an H&R Block tax expert, enrolled agent, or CPA, so you can share your screen with a tax pro or ask all the tax questions you need— and get answers from a real person — from start to finish.

If you're trying to log in to MyBlock and find your H&R Block online account is locked, we can help. For the security of your personal information, your account will lock after three failed attempts to log in. If this occurs, you should wait 20 minutes for your H&R Block account to unlock, then try to log in again.

To downgrade your account or change to H&R Block Free Online, just call us at 1-800-472-5625 and tell us what you need.

If you've forgotten your username or password, or have been blocked from logging into your account, choose the Forgot My Username link next to the username box on the login screen. Here's what you'll need: The email address you used for the program. The last five digits of your Social Security number (SSN)

H&R Block looks good on your resume, and you can learn tax preparation. Quality of local management varies widely. - Tax Specialist II H&R Block Employee Review.

If the H&R Block tax preparation software makes an error on your return, we will reimburse you for any resulting penalties and interest up to a maximum of $10,000.

As part of its annual review, H&R Block has decided to close over 400 smaller offices across the nation due to lower profit margins and diminishing sales. The result of too many offices, too close together, has created a decreased consumer need for the company's long standing, wide-ranging tax preparation services.

When will my refund arrive? If you e-filed your return and chose direct deposit to receive your refund, you'll usually receive your refund in 8-15 days. However, you should allow an extra 1-5 business days for your bank to process the funds.

Using H&R Block's Online tax prep makes tax filing simple and convenient. Instead of filling out the forms line-by-line, we'll ask you the relevant questions and use your info to complete the necessary forms. Our goal is to make it easy, so it won't take long to file your taxes.

Share: Having an H&R Block Online Key Code means you receive additional value on our easy-to-use online tax prep. When you get to the end of your return, you can enter that code to receive a discount on our online product.

How many times can you use H&R Block software? ›

Simply choose the option that best fits your situation. Each of H&R Block's software options allows you to file multiple returns – up to five federal returns. Most of our software options include one personal state return, as well.

It often isn't free. H&R Block's online tax product is free only if you meet H&R Block's definition of a “simple return,” a tax situation that the FTC says many people think they have, but don't.

If you can't pay your entire balance due when your file your taxes, you still have options for paying off your taxes when you're ready at a later time. One option is to use H&R Block to set up a tax payment plan. With a payment plan, you'll be able to pay more of your taxes later.

If the program makes a math error resulting in you having to pay penalties and/or interest to the IRS that you otherwise wouldn't have been required to pay, the H&R Block accuracy guarantee will reimburse you up to a maximum of $10,000. This doesn't include in-person audit representation, which is sold separately.

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. You can't clear and start over if you've done any of these things, so you'll need to manually edit your return.

The IRS can help taxpayers get forms and publications and answer a wide range of tax questions.

Your local IRS office

You can get in-person help at your local IRS Taxpayer Assistance Center (TAC). Locate a Taxpayer Assistance Center near you. Check what services are available at that location, then call 844-545-5640 to schedule an appointment. IRS offices are closed on federal holidays.

No matter the circ*mstance or how complicated the situation, clients can rely on the experience of H&R Block's more than 60,000 tax professionals who are backed by its world-class The Tax Institute to ensure 100% accuracy and get their maximum refund, guaranteed.