Getting a bill from Quest Diagnostics for lab tests or other services can be confusing and stressful. However, Quest offers easy online options to view your account balance and securely pay your bill whenever it’s convenient for you. Read on to learn the step-by-step process for logging into your Quest account, checking your outstanding balance, setting up payment plans, and submitting payments digitally.
Getting Started – Creating a Quest Account
To pay your Quest bill online, you first need to have an online Quest account. If you’ve never registered, follow these instructions:
Go to QuestDiagnostics.com and click on “Log In” in the top right corner.
On the login page, click on “Register Now” under the New User section.
Enter your personal details like name, date of birth email address and mailing address.
You’ll also need to input your Quest account number which can be found on any billing statement.
Create a unique username and password you’ll remember.
Agree to the Terms of Use and Privacy Policy.
Click “Submit” and your account will be created instantly!
Once registered, you can log into your Quest account anytime online or via the Quest app using your username and password. This gives you 24/7 access to all your billing statements and tools to make payments.
Checking Your Balance in Your Quest Account
After logging into your Quest account, the first step is viewing your open balance:
Go to the “Billing” section and click on “Bill Pay”.
Here you’ll see any active statements with the amounts owed and due dates.
Click on any statement to view the full billing details including dates, tests, and individual charges.
You can also view payment history and previous statements going back several years.
Reviewing your full billing information makes it easy to know exactly what you owe Quest at any time.
Options for Paying Your Quest Bill Online
Quest offers several quick and easy options for paying your bill digitally from your account:
Pay Online
On the billing page, click “Make Payment” next to the invoice you want to pay.
Enter the payment amount, either the full balance or a custom partial payment.
Input your credit card or debit card information and complete the transaction.
Pay by Email
Choose “Email Bill” to have an invoice sent to any email address you specify.
The emailed bill will include a personalized link to make a payment.
This allows you to review the charges before paying directly from your bank account.
Use a Stored Payment Method
You can store a credit card, debit card, or bank account in your profile to use for payments.
When you go to make a payment, select the stored payment method and the funds will be immediately transferred.
Enroll in AutoPay
Set up recurring automatic payments from a stored payment method to pay your Quest bills hassle-free.
Payments will be processed automatically each month with no need to log in.
Online payments offer flexibility and convenience for managing your Quest bills digitally.
Setting Up a Payment Plan for Large Balances
For expensive lab tests or other large bills, Quest lets you divide the balance into smaller recurring payments over time.
To set up a payment plan:
On the billing page, click “Payment Plan” and review the available options.
Choose the number of months and select auto-pay if desired.
Review and accept the terms, then click “Enroll” in the plan.
The system will calculate your payment schedule based on the balance.
Payment plans make it affordable to pay off large Quest bills interest-free over time.
Getting Support for Your Quest Account
If you ever have issues accessing your account or processing payments, Quest offers responsive customer support:
Use the live chat function on their website for real-time assistance.
Call their billing department at 888-277-8772 for help over the phone.
Email Quest billing support at [emailprotected].
Message them on Facebook (@QuestDiagnostics) or Twitter (@QuestDX).
Don’t hesitate to reach out to Quest with any billing or payment questions. Their team is available to provide fast, friendly support.
Paying your Quest bills online is quick, easy, and secure. Sign up for an account today to take control of your lab test expenses!
What can we help you find?
- Quest Diagnostics
- Patients
- Billing & insurance
How to pay your bill
Pay in 1 of 3 convenient ways:
- Online
- Credit, debit, PayPal, or health savings card during your Quest visit
Is Mydocbill.com/quest legit or someone is trying to scam you? Medical bills via texts & emails?
How do I pay my quest Bill?
We’ll redirect you to MyDocBill.com, the website of Quest’s billing services … Pay in 1 of 3 convenient ways: online, by email, or with a credit, debit, or health savings card. Make a payment Pay your bill. Pay in 1 of 3 convenient ways: online, by email, or with a credit, debit, or health savings card. Make a payment Insurance lookup tool.
How do I Pay my Quest Diagnostics invoice?
This service is provided to allow you to conveniently pay your invoice. To proceed, please enter the lab code and invoice number found on your Quest Diagnostics invoice. If you cannot locate your lab code, please call our customer service number on your invoice. Conveniently pay your Quest Diagnostics invoice using our secure online form.
Why did I receive a bill from Quest Diagnostics?
You have received a bill from Quest Diagnostics for laboratory services provided by us, which were ordered by your physician. This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at their office.
How do I pay for Quest?
To pay for Quest, you will need a credit card (Visa, MasterCard, or Discover). If you are a student at UT, you will make your payment at the Quest What I Owe page. If you are a student at another college or university, you will make your payment using our TXShop store. Contact us at [emailprotected] for assistance.
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